Effective fixes for QuickBooks company file not found issue

 

Company files in QuickBooks are a complete record of the user’s financial data. The company files can be hosted on a multi-user network to allow many users update the data in the file concurrently. The software can sometimes showcase abnormal behaviour while accessing these files due to unexpected issues that can develop in the software. You might encounter a QuickBooks company file not found error message on the screen when the software fails to trace the path to the company file’s location. If this error is recurring on your QuickBooks when you try to access the company file, keep reading the blog to know its causes and the solutions to rectify it.

You can always take the help of a QB technical support team reachable at 1-(855)-856-0042 to eliminate this issue.

Reasons

You’ll face this issue due to the conditions mentioned below-

1. The company file has been damaged due to a virus attack, and the software fails to process it.
2. The location of the company file setup in the software is incorrect, or you recently moved the company file to a different location.
3. Improper setup of the multi-user network can sometimes lead you to this issue.

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Solutions

The methods listed below are useful for rectifying this company file error-

Solution 1- Search for your company file on your server computer

It can be true that the location set for the company file in the software is incorrect, or the file doesn’t exist in its default location because it was recently moved. You must find out the correct location of the company file by running a search on your server computer. The search panel on your taskbar will help you find the company file on the hard drive. You can precisely search for the file by adding an asterisk(*) before the file’s extension, which will narrow the search. Check out the extensions given below to search for the company file type-

1. .qbw(WorkFiles)
2. .qbb(Backup Files)
3. .qba(Accountants Copy Files)
4. .qbx(Accountants Transfer Files)
5. .qby(Accountants Change files)

Apply the steps given below after you find out the exact location of the company file on your computer-

1. Run QuickBooks and click on the File menu.
2. Tap the Open or Restore company option and select the Open a Company File option.
3. Single-click Next and type the new location of the company file.
4. Click on Open to access the company file.

Use the next method if the error reappears and the company file fails to open.

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Solution 2- Remove the damage in the company file using the QB tool hub

QB tool hub will help you repair the company file and make it usable for the software again. Use these steps after downloading the newest version of the QB tool hub-

1. Open the QuickBooks Tool hub and click on the Company File issues option located on the top menu.
2. Tap Run QuickBooks File Doctor Tool in the options.
3. Hit Browse to specify the file location if it isn’t available in the list.
4. Let the tool repair the file entirely and then try to access it again in QuickBooks.

You will be able to access your company file without any problems now.

Conclusion

This blog broadly classifies the QuickBooks company file not found issue you might encounter while accessing your financial data. You learned about the primary causes of this error and the counter techniques required to fix it. We hope the methods helped fix the QuickBooks error on your PC.

Talk to a QB expert at 1-(855)-856-0042 if you face any issues while executing the methods presented in the blog.

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