Strategies to apply when QuickBooks black and white screen appears

 

QuickBooks black and white screen

While working on QuickBooks, users come across various errors and glitches. At times, due to some internal or external issues, QuickBooks black and white screen show up while operating the program. However, software issues are quite common, but issues like this hamper users’ work. The issue can be a result of various factors such as corruption in QuickBooks and the system, inappropriate display settings, and incompatibility between QuickBooks and Windows. Read the blog until the end to learn more about the black and white screen issue in QuickBooks.


Do you require assistance in fixing the QuickBooks black and white screen? Give a call on our toll-free number +1-855-856-0042 and communicate with the certified QuickBooks expert’s team.


Reasons why you see the black and white screen in QuickBooks?


Following are the major causes QuickBooks' black and white screen issue:


1. Video Drivers on your computer are not compatible with your QuickBooks version.

2. QuickBooks Desktop application is not up-to-date.

3. Display settings and screen resolutions are not set up correctly.

4. QuickBooks installation is not done correctly.


You may also like to read: QuickBooks Error 1722


Tested Methods to Fix QuickBooks black boxes issue


Method 1. Change the Windows theme to Default


1. Move to your Windows Desktop, right-click anywhere and click Personalize.

2. Select any one Windows Basic Theme and restart your workstation.

3. Open the QuickBooks Desktop application.


Method 2. Modify the QBW.ini file


1. Quit QuickBooks Desktop and tap the Windows button on your keyboard.

2. Copy the correct file path and paste it into the search bar.

3. Move to the end of the file and copy :[COLORS] Classic 0, and paste the text into the file.

4. Now, save the QBW.ini file and open QuickBooks Desktop.


Also see: QuickBooks Error 6189 816


Method 3. Use Quick Fix my Program to fix the black and white issue of QuickBooks


1. Close company files opened in QuickBooks and then quit the application.

2. Open your web browser to download the setup file of the most recent QuickBooks Tool Hub version.

3. Wait till the download completes and save the QuickBooksToolHub.exe file to an easily accessible location.

4. From the saved location, double-click to open the file and perform the instructions given on the screen.

5. You need to select the agree to the terms and conditions checkbox to successfully install QuickBooks Tool Hub.

6. Once done, open the QuickBooks Tool Hub by double-clicking its desktop icon and selecting the Program Problems tab.

7. Click Quick Fix my Program to run the tool.


Also read: QuickBooks Error H303


Method 4. Download the latest release of your video card drivers


1. Open the Run command by pressing the Windows and R keys on your keyboard.

2. In the Run field, type dxdiag and tap the Enter key on your keyboard.

3. Click Display 1, note down the Manufacturer/Model, and download the following updates:


Intel

ATI

nVidia


Conclusion


This troubleshooting guide to remove the QuickBooks black and white screen end here. By following the solutions discussed above, you will surely be able to resolve the issue. If you are stuck with the same and need more help, call us on our toll-free number +1-855-856-0042 and talk to certified QuickBooks professionals.

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